How it works

With our all-in-one dashboard, you can set up a device return in under a minute. And also have peace of mind that our speciality padded boxes keep your devices safe through all steps of the journey.

Start a new device return

Tell us where you need a device return box sent, and where it needs to be returned, and we do the rest. Optionally add shipping insurance to cover theft, loss, or damage during transport.

Setting up a device return in the Fetcha dashboard

We ship your employee a padded box

We supply the employee with a padded shipping box, pre-paid return label, tape, and instructions. You can also upload your own documents to have them included in the shipping box.

Choosing custom documents to include in the device box

Get your devices back quickly

The employee sends the device back with the provided box and it arrives at your chosen return destination. You and the employee are kept up to date throughout the entire process, and you can also use the tracking dashboard to track the status of any device return.

Tracking device return activity in the Fetcha dashboard

What's included?

All Fetcha device returns come with everything required to safely retrieve your device from anywhere in the United States.

Tracking Dashboard

Easily create and track all device returns in one unified place. Access to our tracking dashboard is included in all plans.

Padded Shipping Box

Keep your devices safe with our high-quality, specially designed shipping boxes.

Prepaid Shipping

All shipping costs are included in a device return order.

Shipping Insurance

Optional shipping insurance covers theft, loss, and damage up to $5,000 for peace of mind.

Reminders

Automated reminders keep your employees informed throughout the entire process.

Specialized Support

Need help? Our support team is always here to help you with any issues.

Advanced features

Our paid subscription plans unlock access to even more advanced features including SMS notifications, custom document inserts, flexible employee addresses, data exporting, and more.

View all Features

Managing team members in the Fetcha dashboard